General conditions

1. Subject matter

 

These general conditions regulate the booking and rental of the holiday accommodations offered on the website www.EXAMPLE.com, owned by [COMPANY] (hereinafter referred to as ‘The Owner’).

2. Booking

 

2.1 Booking Process: To make a booking, the user must complete the booking form available on the website. The booking will be confirmed via a confirmation email sent by The Owner.

 

2.2 Payments: The booking will require a payment of [X]% of the total rental amount as a deposit. The remaining balance is to be paid [NUMBER] days before the arrival date. Payments can be made by [PAYMENT METHODS].

 

2.3. Cancellation Policy: Cancellations must be notified in writing to [EMAIL]. The refund conditions will be as follows:

Cancellations more than [NUMBER] days in advance: refund of [X]% of the deposit.

Cancellations less than [NUMBER] days in advance: no refund.

3. Arrival and Departure

 

3.1. Check-in: The check-in time for the accommodation is from [TIME] on the day of arrival. If the guest expects to arrive outside these hours, they must notify this in advance.

 

3.2. Check-out: Check-out time is before [TIME] on the day of departure. Late check-out without prior arrangement may incur an additional charge.

 

4. Occupancy

 

4.1. Number of Occupants: The accommodation may only be occupied by the number of persons specified in the booking. No additional guests are allowed without the prior consent of The Owner.

4.2. Rules of good conduct: Guests must respect the rules of conduct and courtesy, avoiding disturbance to neighbours. No parties or events are allowed without prior autorisation.

 

5. Use of the Accommodation

 

5.1. Responsibility: Guests are responsible for keeping the accommodation in good condition and for reporting any damage or malfunction immediately.

 

5.2. Prohibitions: Smoking is prohibited inside the accommodation, as well as any illegal or dangerous activity.

 

6. Services Included

 

6.1. The rent includes the following services, unless otherwise specified in the booking: water, electricity, gas, bed linen, towels and final cleaning.

 

6.2. The accommodation is equipped with [SPECIFY].

 

7. Owner Liability

 

7.1. The Owner will not be liable for any damage or loss suffered by guests during their stay, unless directly attributable to negligence on the part of The Owner.

 

7.2. In case of force majeure (fire, flood, etc.) preventing the use of the accommodation, The Proprietor undertakes to reimburse the full amount paid by the guests.

 

8. Data Protection

 

In compliance with the General Data Protection Regulation (GDPR), we inform you that the personal data provided will be processed by [NAME] for the purpose of managing your booking and stay. For more information, please see our [PRIVACY POLICY] (link to privacy policy).